Wageloch payroll system transfer of time data

VM_7313333
VM_7313333 Member Posts: 13
edited September 2018 in Accounts Hosted
We have just transferred over to Wageloch Roster/TimeClock software.  We have had a couple of issues arise with the importing of timeclock data which we would seek some guidance on.  

1. Wageloch doesn't like the middle initial field completed in the employee card on ReckonHosted.  We have deleted them all from existing records but wondering if the middle initial field can be hidden from view to prevent it being added in the future?  

2. The data has to be transferred via a IIF file which requires the file to be in single user mode which is a pain having to kick everyone out in the middle of a working day.  Is there any work around this?  Could the time data somehow be imported like a bank statement? 

Comments

  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited September 2018
    Thanks VM for these great suggestions.

    I've brought these items to the attention of the developers.


    regards,
    John
  • VM_7313333
    VM_7313333 Member Posts: 13
    edited September 2017
    thanks John G.  much appreciated.

  • cosmic
    cosmic Reckon Developer Partner Posts: 1,073 ✭✭✭
    edited September 2017
    Thats good John, they have a long list i mean your developers.
    Adding further, if wage loch can get hrs in csv or excel format, we can export wages of employees up to 500 in 15 minutes to Reckon  all pays are populated all you need to do is the pays.

    Cosmic Accounting Group

    Accountants and Tax Agents 22397009

  • VM_7313333
    VM_7313333 Member Posts: 13
    edited October 2017
    Hi John, thanks for actioning my email with the developers - wondering what sort of time frame this normally takes (particularly interested in the IIF single user issue!).  thanks
  • VM_7313333
    VM_7313333 Member Posts: 13
    edited November 2017
    Hi John, any updates regarding my suggestions?  The single user for IIF transfer is a pain in the neck :(
  • cosmic
    cosmic Reckon Developer Partner Posts: 1,073 ✭✭✭
    edited September 2018
    hello John , when you can please give me a tingle , on  0295411338, or 0407068942

    Cosmic Accounting Group

    Accountants and Tax Agents 22397009

  • cosmic
    cosmic Reckon Developer Partner Posts: 1,073 ✭✭✭
    edited November 2017
    Even with having Middle name, which  we agree creates issues to export, we have done 500 employees from out side source using user defined field.
    we can export to Reckon in about 15 to mins all pay roll hours, this way.

    Cosmic Accounting Group

    Accountants and Tax Agents 22397009