Was emailing payslips and tried to stop the email but now screen is frozen. How can I rectify this?

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  • Updated 3 months ago
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Was emailing a payslip but then realised multiple payslips were ticked after I hit send. Tried to stop the email but now the screen is frozen and I can't get out of it to move on with other work.. Help!
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Antoinette French

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Posted 3 months ago

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Linda Putland, Accredited Partner

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Try holding the Alt key down and pressing Page Up - the next email has probably gone behind your screen - but you will need to click Close on each one to stop them sending - :)
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Antoinette French

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Thanks Linda... I was clicking close on each one to stop them sending and that's when it froze!  I am on a Mac and have tried Fn Arrow Up to try to do the same thing but I am not having any luck! Any other ideas?
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Antoinette French

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I ended up going back to the Control Panel, logging myself out of the Remote session and logging back in and that seems to have cleared it!