We cannot login- message 404 file or directory not found 29.07.17

  • 1
  • Problem
  • Updated 9 months ago
  • Solved
404 file or directory not found  

this is the message we receive when we try to login.  We are a retail store so we cannot produce any invoices or access our stocks.  Whats going on?
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Kevin Porter

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  • anoyed

Posted 9 months ago

  • 1
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Rav, Community Manager

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Morning Kevin,

I'm really sorry for the hassle this problem is giving you at the moment, the first thing I'd recommend is to clear the browser cache and cookies before retrying. Also, to end any active remote sessions located in the Hosted control panel, then log out, close the browser and retry.

Which browser are you using? Do you experience the same issue when trying on a different browser?
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Kevin Porter

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chrome