We cant print from within Reckon AGAIN, any news ?

HEATHER ASKWITH
HEATHER ASKWITH Member Posts: 9
edited February 2019 in Accounts Hosted

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited November 2018
    I've just run 7 or 8 print jobs from Reckon Accounts Hosted as a test and didn't encounter any issues.

    Can you please outline specifically the process you're going through and the point that it fails.

    Also, which browser are you using and do you have popups enabled? 
    More info on this here - When I try to print in Reckon Accounts Hosted nothing happens


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  • HEATHER ASKWITH
    HEATHER ASKWITH Member Posts: 9
    edited November 2018
    Always log in with Google Chrome ,  was printing ok last week but had computer hacked,  am on a hire computer,  just checked the process and after the blue bar printing I saw a quick flash message 'popup blocked'  can you advise how to resurrect this,  thank you
  • HEATHER ASKWITH
    HEATHER ASKWITH Member Posts: 9
    edited November 2018
    All sorted,  enable popups.