what do you do if you lose your phone with MFA authenticator on it

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Cathy Moss Booth
Cathy Moss Booth Member Posts: 22
edited September 2019 in Accounts Hosted
Using Reckon Hosted, what do you do if you lose your phone with MFA authenticator on it?

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited September 2019
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    Hi Cathy,
    You can revoke the existing MFA from your account by using the Recovery PIN that was presented to you or you set up during the creation of the account.
    More info on this here - I want to swap MFA Authenticator between devices, what do I do?


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