What if my internet is down
Options
Kris_Williams
Member Posts: 3,299 Reckon Accounts Hosted Expert
0
Comments
-
Always make sure you have a current backup that is also kept on your computer, restore it to your free version of Enterprise that you would have on computer and hopefully you wont be long without the internet, make sure to back it up and upload it to Hosted to carry on. It's not to hard.
Any question please feel free to call me on 0418907140.
GerryGerry id 6376
Gerhard Winter
Ph. +61 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
1 -
In general terms I have to agree with Kevin and the issue was real for those of us in the Box Hill (Vic) area, where the internet was down for most of Thursday and again for most of Friday morning. When more than one person has been using Reckon before the loss of the internet, it is not necessarily a good option to go back to a backup from say the previous day, open up Enterprise and then re-enter transactions since the previous backup. When faced with the need to also process a fortnightly pay run, with knowledge of when the internet might be back, the only feasible option is for almost everybody in the office to go home and work from there where the internet was working.
John L G0 -
Kevin. In this particular case, how will having your own windows server help you if there is no internet available? On Thursday and Friday, whilst one could personal hotspot to a mobile phone, this did not help either because the internet was totally down. Having on internet, also meant that no other cloud services were available either. John L G0
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 308 Point of Sale
- 1.9K Personal Plus and Home & Business
- 63 About Reckon Community