WHAT IS HAPPENING WITH OUR SERVICE??????

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
Is anyone else being constantly being booted out????

Yet again another problem, wait don't tell me it is "UPGRADE RELATED"...........

Come on sort your SHI% out. Australia has work to do!

NOT HAPPY ( yet again) JAN!!!!!
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SR

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  • VERY CRANKY!

Posted 5 years ago

  • 1
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Mirko, Alum

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Hey SR, sorry to hear you are experiencing troubles with hosted. Could you please email me your customer ID and contact number to community@reckon.com and I'll have someone reach out to you to look into things. ^Mirko
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SR

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Hi MIrko,
Just done that.

Could you please get them to call ASAP.

Very hard to do any form of meaningful work ATM :(

Thanks,

SR
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SR

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NEW PROBLEM MIRKO :(

When you go to close a window in your accounts say CUSTOMERS it logs you out of your session so you loose your connection.

Are the techs aware of this one?

Thanks,

SR
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Mirko, Alum

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I'm yet to hear of this occurance. Please give the techs a call, so they can look into it with you and get to the cause. ^Mirko
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SR

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Please get the techs to call me 02 6650 9816.........

I have enough to do without waiting in a cue for someone to answer the phone, Not directing my annoyance at today's dreadful connection at you.

If you could please make this happen Mirko.

Thanks,

SR