when clicking the 'Go Online' button in the Online Banking Centre, I receive an error message: Error

Diane Kleinitz_6691141
Diane Kleinitz_6691141 Member Posts: 6
edited February 2017 in Reckon Accounts (Desktop)

Comments

  • Deano_27
    Deano_27 Member Posts: 6
    edited September 2014
    I've been getting this too all day today, is there an issue at Reckon's end?
  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited February 2017
    Hi Diane and Deano_27,

    Thanks for asking the Reckon Community.

    That button to connect to your bank website worked via the quicken.com.au URL which recently was redirected to the intuit.com website as part of the new arrangements between Reckon Limited and Intuit Inc.

    We are sorry for the inconvenience this switch is causing you.  It will be corrected in the next release.  

    In the meantime you will need to access your bank's internet portal through your web browser.
       

    regards,
    John
  • Nicky Albert
    Nicky Albert Member Posts: 2
    edited March 2016

    Can you please tell me to where and how I save my ABA file, so that I can access it when I have logged onto the Bank through my web browser


    Thanks


    Nicky

  • Diane Kleinitz_6691141
    Diane Kleinitz_6691141 Member Posts: 6
    edited September 2014
    On my computer the pathway is:
    C:\Program Data\Reckon\Reckon Accounts 2014\Accounts Pro 2014\Company Name\Export Files\ABA Files
    Hopefully this helps.

    Diane
  • Nicky Albert
    Nicky Albert Member Posts: 2
    edited March 2016

    Thanks Diane


    What about Hosted?  I can't access C Drive to save the file and from the Web Browser I can't access Q or B drives to upload the ABA file

    Nicky

  • Diane Kleinitz_6691141
    Diane Kleinitz_6691141 Member Posts: 6
    edited September 2014
    Sorry Nicky, I don't use Hosted.  Can't help you with that.

    Diane
  • Sandra_7045342
    Sandra_7045342 Member Posts: 32
    edited September 2014
    When is the next release going to be available??