When email invoice the inoivces are all called moz_mapi-1

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Scott_7340545
Scott_7340545 Member Posts: 15 ✭
edited September 2019 in Reckon Accounts (Desktop)
Hi,
    Every time I try to email an invoice. The attached invoice is called moz_mapi-1 .
Even though it can be opened with PDF and is a PDF file.
Have no idea why.
Was working ok a month back.??




    Using Reckon accounts Pro 2014.
With windows 8.1 and
Eudora OSE email program.



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  • Scott_7340545
    Scott_7340545 Member Posts: 15 ✭
    edited May 2015
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    Yes it would seem so.
    Maybe I will try another email program and see what happens .

  • Scott_7340545
    Scott_7340545 Member Posts: 15 ✭
    edited May 2015
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    Yes.
    I checked online and it says it is.

  • Suzanne Lockwood
    Suzanne Lockwood Accredited Partner Posts: 71 Accredited Partner Accredited Partner
    edited September 2019
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    Hi Scott,

    See if KB 3771 will help:  http://kb.reckon.com.au/issue_view.asp?ID=3771
  • Scott_7340545
    Scott_7340545 Member Posts: 15 ✭
    edited May 2015
    Options
    Have changed to Thunderbird.
    The files work and open but are still all called
    moz_mapi-1 .

    Tried the the info you sent over but didn't seem to work .

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