When email invoice the inoivces are all called moz_mapi-1

  • 1
  • Problem
  • Updated 5 years ago
  • Not a Problem
  • (Edited)
Been trying to fix this for about 2 months. A 1000 dollar program on new computer and latest operating system and doesn't work.


Hi,
    Every time I try to email an invoice. The attached invoice is called moz_mapi-1 .
Even though it can be opened with PDF and is a PDF file.
Have no idea why.
Was working ok a month back.??

Using Reckon accounts Pro 2014.
With windows 8.1 and Thunderbird email program.
Photo of Scott

Scott

  • 326 Points 250 badge 2x thumb
  • PISSED OFF SHOULD HAVE GOT OTHER PROGRAM THAT WORKS

Posted 5 years ago

  • 1
Photo of Reckon FAQs

Reckon FAQs, Employee

  • 10,148 Points 10k badge 2x thumb
Hi Scott,

Sorry to hear your continuing dificulties with emailing.

Although Thunderbird has never been supported by us, on earlier operating system some configuration adjustments made it workable.  These tips are contained in KB3771.

We have not heard from other Thunderbird users on Windows 8.1 to offer any further comments.

Perhaps solutions can be found on other forums dealing with Thunderbird on Windows 8.1 such as:

http://www.eightforums.com/browsers-mail/38343-does-thunderbird-work-windows-8-1-a.html

http://forums.mozillazine.org/viewtopic.php?f=39&t=2775443


In relation to MAPI support look at:  http://kb.mozillazine.org/MAPI_Support.


Sorry that we cannot be of further help to you on this issue.  We would appreciate others users who have tackled this problem to share their experiences.


regards,
John