when i add my business ABN to the Reckon Portal GovConnect, it says 'unable to create subscription w
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We've done exactly the same thing Lillian
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Hi Vivienne, I tried to login again using my Reckon login yesterday after watching their Webinar and was successful! The main things I learnt from the Webinar about setup was - making sure the case of all letters of the company name in the payroll program were the exactly the same as what Reckon Govconnect STP shows and also having to register the software ID (under Company Adviser and Info) with ATO Access Manager. Have submitted a file but still error messages though...hope some of this helps0
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Rav, please advise. I need to lodge the STP ASAP. Thanks0
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Spent an hour on the phone with customer service, only to be told he was unable to find a solution, so could not assist me with my problem and would escalate it to a supervisor, who will call back within 24hrs...
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Also having the same issue. My ABN is 89074825157. It was my first time today trying to connect after the MFA.
Surely there must be a more clear-cut solution to this problem?0 -
Same problem - Unable to create subscription with Stp! Help ABN 752010566760
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We have the same issue . ABN 538527926490
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Having the same problem and I'm the only person using it. I tried last week then again this week same issue. We have two companies I need to do this for and can get neither to work.
ABN - 85 618 264 243
ABN - 25 606 460 6640
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