When I create an ABA file it downloads as a PDF in Reckon hosted

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The dcwnloaded ABA file saves as a PDF. This has only been happening with a new data file. I have checked the online banking information and all is OK
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Wendy

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Posted 3 years ago

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Kevin Russell, Accredited Partner

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Its in your file associations in windows. Nothing to do with Reckon. Happy to help
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Wendy

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Sorry but I don't know how to find this or fix the problem
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Kevin Russell, Accredited Partner

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Thats okay. Its why i am here. What version on Windows are you using? Kevin t:0407744914
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Wendy

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two different computers but I think on both Windows 10. Reckon not being much help
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Kevin Russell, Accredited Partner

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You need to change the file associations within windows. Its in the area called Default programs in the Control panel. Let me know if you get stuck Kevin t: 0407744914
(Edited)
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Wendy

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Thanks for the phone help. However, when I try on my computer at home I get the following error message.
but when I try and open it it has this error "Adobe Reader could not open "test.aba because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

Because I work full time for a different company than the bookkeeping I do for the company which is having this problem, it is difficult to replicate the problem on different computers. 
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Kevin Russell, Accredited Partner

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As discussed Wendy the online banking centre is the linch pin of the system. Lets interrogate this together tomorrow. Im confident we can work through the issue