When I log into Reckon one, followed by clicking open on the correct book it takes me directly to the print preview of an invoice instead of the dashboard. no matter what I try I can't get to the dashboard to do any work - how can I fix this?
Hi Paul, When opening your book, Reckon One will default to the last page you were using. This allows you to quickly pick up where you last left off. If you navigate to other areas of the Reckon One (such as the dashboard) at the end of your session prior to logging off you'll start the next session from there.
Or, are you saying you can't navigate to any other Reckon One area AT ALL after opening the book?