When I open Reckon Accounts I get a message "your license key is corrupted" - How do I get an uncorrupted one..?

  • 1
  • Question
  • Updated 1 year ago
  • Answered
as per title above
Photo of Ken Roberts

Ken Roberts

  • 70 Points
  • frustrated

Posted 1 year ago

  • 1
Photo of John G

John G, Information Support Analyst

  • 27,350 Points 20k badge 2x thumb
Hello Ken,

Welcome to the Reckon Community and sorry to hear you've struck this problem.

Firstly, check that your computer is showing hidden files and folders.  You need open access to the folder and file C:\ProgramData\Intuit\Quicken\Config\quicken.lic.

Try again.  

If the problem persists, go to C:\ProgramData\Intuit\Quicken\Config folder and delete the file quicken.lic.  Launch Reckon Accounts Personal and activate your product again.


Hope this gets you access to your programme soon.  


regards,
John

This conversation is no longer open for comments or replies.