When I open Reckon Accounts I get a message "your license key is corrupted" - How do I get an uncorr

Ken Roberts
Ken Roberts Member Posts: 3
as per title above

Comments

  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited October 2017
    Hello Ken,

    Welcome to the Reckon Community and sorry to hear you've struck this problem.

    Firstly, check that your computer is showing hidden files and folders.  You need open access to the folder and file C:\ProgramData\Intuit\Quicken\Config\quicken.lic.

    Try again.  

    If the problem persists, go to C:\ProgramData\Intuit\Quicken\Config folder and delete the file quicken.lic.  Launch Reckon Accounts Personal and activate your product again.


    Hope this gets you access to your programme soon.  


    regards,
    John