when I paid my staff accrued annual leave out reckon one does not take the whole amount off the accu
Vinh Nguyen
Member Posts: 8 ✭
I have a staff member who has 84.4 hours of annual leave which she wants to take in one go. When I process this amount of annual leave in pay run, Reckon One does not take the whole 84.4 hours off her accumulated annual leave but still says she has 3 somethings hours of annual leave left. Can someone please help explain this to me or advise me how to overcome this issue?
0
Comments
-
The 3 hours could be what is accruing on that pay0
-
Hi Kris, thank you and I thought that too but then when I account for that 3 something hours (ie I processed the annual leave of 84.4 +3.45 hours) Reckon still said I still owe her 1 hour something. I find this really strange. You got any idea?0
-
You are accruing Every Hour Worked. So when you add the extra hours, you are still accruing on those hours.0
-
Thanks Larissa, but I am not adding any extra hours worked. She finished 2 weeks ago with 84.4 hours accumulated which I processed, then it said I still owe the 3.45 hours so I decided to process the 84.4+3.45 all annual leave just to pay out all of the owing annual leave for 2019. It still tells me I owe one something hour in annual leave. This is where I am confused, remembering I am not adding any more hour worked.1
-
Is it accruing leave on the leave hours themselves?0
-
it certainly looks that way to me Kris. I think I am going to have ring Reckon and see if I have set up the pay items/leave incorrectly or something.0
-
Go to the employees details - into the leave tab and delete the holiday line by clicking the x0
-
Hi Vinh
Yep - that's what I meant. You are still accruing on the leave hours taken
0
Categories
- All Categories
- 6.8K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 18 📢 Reckon Payroll - Announcements
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 73 About Reckon Community