When I ring ATO to register the softward id for an entity with 2 branches, they would only take one
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Sherry Humphreys
Member Posts: 18 ✭
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Hi Sherry,
Is this in reference to Single Touch Payroll?
If so, you'll need to create two STP entities, one for each branch number. Each STP entity will have its own Software ID that will need to be registered.ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Yes sorry it is to do with stp, I have established 2 stp entities, one for each branch, and have different software id numbers. When I tried to register with ato they said they only needed one software id?0
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perhaps I should call again
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Hmmm that sounds odd.
Yes maybe try calling again or if you have access to the ATO Access Manager, you can register your Software ID using the process in this article -
Single Touch Payroll - AUSkey and Software ID FAQ's
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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thanks for your help, I did think that was odd when I called the ato, as i have already registered and uploaded for a few entities none with branches so far.0
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Hi how can I set up two STP entities on app0
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