when I submit to ato where I declare & tick then sign but not able to confirm button not highlighte
JM_6301719
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Hi JM,
Are you able to post a screenshot of what you're seeing on-screen so we can get a better idea of what's happening.ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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It looks as though you're trying to send a Full File Replacement. The screenshot shows that you haven't selected a pay run to replace from the dropdown menu immediately above where you've signed off your name which is why you can't proceed any further at this stage.
If you're not intending to send a full file replacement, please ensure you haven't created it as such in your Reckon software and select the 'New Pay run' option when you're uploading in GovConnect.
There's more info in this in our STP guide here - Full File Replacement
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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