When I try to print a report I get an error message

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  • Updated 3 months ago
When I try to print a report I get an error message "Unable to verify active printer at system level. Please verify the printer is turned on and try again" I can print from all my other applications but not Quicken

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Craig Brown

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Posted 3 months ago

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Rav, Community Manager

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Hi Craig,

Check out the info in this KB article which should help you get past this error message -

Cannot create a PDF file using the Quicken PDF Printer
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Robert Smeallie

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Hi Craig,

What is your normal printer you use for other print jobs? When I created a report in Reckon Accounts then clicked Print it recognised my active printer with no problems. When you installed your software was your system printer the same as the one you are trying to print to?

Robert Smeallie