When looking at my employees ’Pay Summary’ the figures are incorrect. Incorrect YTD balances. How do I change that?

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  • Updated 2 months ago
When looking at my employees ’Pay Summary’ the figures are incorrect. I am guessing this is because when setting up I put in incorrect YTD balances. How do I change that? I am using the Reckon STP Mobile App.
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Ann Marriott

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Posted 2 months ago

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Rav, Community Manager

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Hi Ann,
Are the figures that have been sent to the ATO correct? ie. is it just the 'Pay Summary' section of the app that is incorrect?

Have all your pay runs been successful or do you have any pay runs that have returned an 'Error' or 'Pending' etc.