When writing a cheque in Reckon accounts hosted it will not record.

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[Deleted User]
[Deleted User] Posts: 0 ✭
edited February 2017 in Accounts Hosted
In Reckon accounts hosted, why will it not let me record writing a cheque after entering all of the details? Clicking the save & close or save & new does nothing, no error codes or warnings appear, the page just sits there as if I haven't clicked anything? As far as I can tell all of the details are correct as they are the exact same in another company and that works fine?

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  • Sally McIntosh, Accredited Consultant
    Sally McIntosh, Accredited Consultant Accredited Partner Posts: 468 Accredited Partner Accredited Partner
    edited February 2017
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    Hi Steven,

    Try logging out completely & try again?

    Otherwise perhaps there is a field somewhere you have missed?

    Kind regards,

    Sally McIntosh (sally@samsolutions.com.au)

  • [Deleted User]
    [Deleted User] Posts: 0 ✭
    edited April 2015
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    Thank you Sally for the response, however I have tried logging out and back in again. Im certain that there is no missing field either.

    Regards
    Steven

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