where are my subscriptions when i login from a different computer
Options
Woolman Mr
Member Posts: 3 ✭
I am trying to login to Reckon 1 from my laptop using the google account that I setup on my desktop but their are no subscriptions available and reckon has created a new company to boot.
0
Comments
-
Hi Woolman,
Just to confirm, are you logging in with the same Google account you initially created your Reckon Account with on the second computer?ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Yes I am0
-
That sounds a bit strange, if you're signing in with the same way with the same Google account credentials then it should bring up all relevant books and subscriptions.
Are you using the Chrome browser on the second computer? Does it have a Google account signed into the browser itself which isn't yours? If so, when clicking Sign in with Google on the second computer it may be logging into the Reckon Portal using the Google account registered on the browser. Let me know if that may be the case.
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
I have signed out and signed back in just to make sure and the problem remains. I have verified the google account used for the original setup0
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3K Reckon One
- 7 📢 Reckon One - Announcements
- 10 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 307 Point of Sale
- 1.9K Personal Plus and Home & Business
- 63 About Reckon Community