Where is my password to use my accounts hosted account?

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  • Question
  • Updated 8 months ago
  • Answered
I never received an email with my password.  I desperately need to log in to perform my payroll
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Helena Ross

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Posted 8 months ago

  • 1
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Kevin Russell, Accredited Partner

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Use the username and request password feature
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Helena Ross

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Thank you but I am talking about the administrator login password. It's the password to open the company file
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Kevin Russell, Accredited Partner

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If you didnt set one then it is blank
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Helena Ross

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It doesn't work
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Kevin Russell, Accredited Partner

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Helena who else has been using the file? It doesnt have a password unless it was set. Your only alternative is to get Reckon to remove it.
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Helena Ross

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Ok thank you.
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Kevin Russell, Accredited Partner

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Delerious to be an assistant. Happy new year