Where is the Installation Folder

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  • Updated 2 weeks ago
I have just downloaded the fix KG5708 and I have to copy the files into the Installation Folder within Reckon Accounts 2018 and I am unable to locate it to finish the application.
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Kerry Allen

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Posted 2 weeks ago

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Rav, Community Manager

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Hi Kerry,
Check out Step 9 in the Reckon Accounts Business 2018 R2.1 patch guide below

Installing Reckon Accounts Business 2018 (R2.1)
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Kerry Allen

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Hi
I have those instructions but I have not been able to locate the Installation Folder to paste the files into. I have attached an image of my folders.
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Rav, Community Manager

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Hi Kerry,
Your screenshot shows that you're IN the installation folder.
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Kerry Allen

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Sorry I was looking for a folder by that name.
I have now put them into the Reckon Accounts Folder and have restarted reckon and checked the tax tables and it is now applied. I will now process the payroll and hope it gets accepted this time. Thanks for helping as making a phone call to tech support yesterday was a waste of time and I had to find this patch by using google to see if anyone else had this issue. Finger Crossed.    
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Kerry Allen

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Just wanted to let you know I finally have a 'success' in status on the portal.
Thank You.