How to retrieve and view the QBWIN.LOG on the Accounts Hosted platform
Reckon Accounts Hosted 2015 R2 has made the QBwin.log file accessible to users.
The file is located in the
Q:\Log folder and is named
verify_rebuild_data.log.
On each restart of Reckon Accounts Hosted a new log file will be created.
The current one will always be named
verify_rebuild_data.log and older ones will be renamed with
.old1, .old2 etc. added to the file extgension.
To initiate the creation of the verify_rebuild_data.log:
1. Open your company file. Click on the File menu, select Utilities and then select Verify Data or Rebuild Data.
Note: You will be prompt to create a backup if you select Rebuild Data.
2. After the verify or rebuild operation is completed, click on the File menu then select Exit to exit the hosted application
4. Go back to the Dashboard and launch Accounts Hosted 2015 R2 again.
To view the verify_rebuild_data.log file:
1. Click on the Download icon and
browse to My Live (Q drive) then the Log folder. Q:\log
2.
Locate
and download verify_rebuild_data.log.old to your local computer desktop
3. Rename file name to verify_rebuild_data.log or QBWIN.LOG
4.
Open
the log file with Windows Notepad or other text viewer
- Data Recovery Team
