Why am I getting this message: "Must connect using SSL encryption"

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  • Updated 2 months ago
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Roslyn

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Posted 2 months ago

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Rav, Community Manager

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Can you let me know where you're encountering that message?

Are you trying to login or are you performing tasks/actions within your file when you receive it?

Are you able to post a screenshot of the message as well please
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Roslyn

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It was when I was trying to log in for the first time this morning.  Using Internet Explorer.  Worked OK on Chrome.  I have closed is off now so no screenshot but it was after the first login stage when opening the company file.  Went to a black screen with that message in the middle in a white box.

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