why does reckon implement great changes like the ability to cut & paste just to turn around weeks later & undo it creating extra work 4 us!

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  • Updated 3 years ago
why does reckon implement great changes like the ability to cut and paste just to turn around weeks later and undo it creating extra work for us bloody annoying rekon!!!!!
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Amanda Tiffen

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  • frustrated and annoyed

Posted 3 years ago

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Marwan

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It was a great feature and saved a bit of time. Also for some reason, if you are invoicing and switching windows, it always moves a tab which is annoying as well. 
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Amanda Tiffen

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This reply was created from a merged topic originally titled why does reckon implement great changes like the ability to cut & paste just to t....

why does reckon implement great changes like the ability to cut and paste just to turn around weeks later and undo it creating extra work for us bloody annoying rekon!!!!!
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Kay Smart, Accredited Consultant, Accredited Partner

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This has happened because of the printing issue.  Reckon have rolled back to the old platform because of the issue some clients were having.  They are still working to provide a permanent solution and I understand will be implementing this as soon as they are sorted.  This will also bring back the cut and paste option.
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Rav, Community Manager

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Hi Amanda,

Kay is exactly right on this. We're disappointed that we had to roll back to the previous environment but was necessary to rectify the ongoing issue affecting printing on some session hosts. Due to that, copy & paste has reverted to the former process as well.

There's more info on the overall situation on my latest update here.
(Edited)
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Cathy Robinson

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What are RECKON DOING ???? WE ARE GOING BACKWARDS!! These Basic functions - like the copy & paste and printing have been around since the the arc ... WHY  are we getting less functionality every day???????