why is it, whenever I do a data rebuild I lose the logo off my invoices

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  • Updated 2 weeks ago
Every time I do a data rebuild, I lose the logo off my invoices. Why does this happen
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JO-ANNE

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Posted 2 weeks ago

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Hi Jo-Anne

Make sure a copy of your logo is in the "xxxxxxx - Uploaded Portable Images" Folder on the Q Drive. 
(Normally, RAH saves a copy of your logo here when you first configure your template(s) to include it, but it sounds like - for whatever reason - that has maybe not occurred .....?)  
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Rav, Community Manager

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Sounds like a strange problem, where are your logo files stored? On the Q drive or a network drive?
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JO-ANNE

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my logos are on the Q drive