Why is my program building reports all the time, whilst Invoicing?

  • 1
  • Problem
  • Updated 2 months ago
Reckon keeps building reports???
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Michelle

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Posted 2 months ago

  • 1
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Rav, Community Manager

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Hi Michelle,
Minimise the invoice window within Hosted and check to see if you have a report(s) open in the background which are attempting to generate as you're working. 
If you do and they are not required, close the reports window.
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Michelle

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We seriously need help with this, have sent three emails, no response! Its taking so much longer to create invoices and use the entire program! Can we please have some assistance! 
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Eric Murphy

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Just call their tech support if its giving you that much grief. 1300 799 150.
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Michelle

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Being on hold for over 30 mins... 
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Michelle

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Thank you, I have tried to minimize it, the background is black and seems to have no reports open? Its happening when receipting and other area's...
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Michelle

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Logging into Reckon in now shows a report and takes forever.... very frustrating!