Why is STP file dated 28th June still shows as pending.
ANGELA NAIDU
Member Posts: 21 ✭
Why is STP file dated 28th June last payroll and also EOFY still shows as pending on ATO portal. The two lodged after show as success. Have I done something wrong. Please help.
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Comments
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Have you clicked on the Detail link for these to check for any updates to their status?0
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Linda hit it on the head, If you Click the details link it will update0
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hi Linda, thanks for your help, I did that and it came up with error and a message from ATO.0
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- THIS IS THE MESSAGE:
- The element 'Payroll' in namespace 'http://www.sbr.gov.au/ato/payevnt' has invalid child element 'AmendmentI' in namespace 'http://www.sbr.gov.au/ato/payevnt'. List of possible elements expected: 'InteractionTransactionId' in namespace 'http://www.sbr.gov.au/ato/payevnt'. Hint: while processing parent element [Payroll] child mandatory element [InteractionTransactionId] was expected but not found
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Thats great you got to see the message - click here for the solutions that have been posted for this error. https://community.reckon.com/reckon/topics/stp-error-addressdetailspostal?utm_source=notification&utm_medium=email&utm_campaign=new_topic&utm_content=topic_link
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I had the same error message which is totally perplexing. Of course the ATO are too busy to take calls.0
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