Why is STP file dated 28th June still shows as pending.

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  • Question
  • Updated 5 months ago
Why is STP file dated 28th June last payroll and also EOFY still shows as pending on  ATO portal. The two lodged after show as success. Have I done something wrong. Please help.
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ANGELA NAIDU

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Posted 5 months ago

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Linda Putland, Accredited Partner

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Have you clicked on the Detail link for these to check for any updates to their status?
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ANGELA NAIDU

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hi Linda, thanks for your help, I did that and it came up with error and a message from ATO.
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ANGELA NAIDU

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Linda Putland, Accredited Partner

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Thats great you got to see the message - click here for the solutions that have been posted for this error.  https://community.reckon.com/reckon/topics/stp-error-addressdetailspostal?utm_source=notification&utm_medium=email&utm_campaign=new_topic&utm_content=topic_link


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W John McKay

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I had the same error message which is totally perplexing. Of course the ATO are too busy to take calls.
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Paul Mason

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Linda hit it on the head, If you Click the details link it will update