Why is the Final Event column showing ‘No’ for my terminated employee(s) in Reckon GovConnect STP?
Rav
Administrator, Reckon Staff Posts: 15,305 Community Manager
Why is the Final Event column showing ‘No’ for my terminated employee(s) in Reckon GovConnect STP when I upload an Update Event?
Check out our KB article for more info on this -
Final Event column showing ‘No’ for my terminated employee(s) in Reckon GovConnect STP when I upload an Update Event
Check out our KB article for more info on this -
Final Event column showing ‘No’ for my terminated employee(s) in Reckon GovConnect STP when I upload an Update Event
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Comments
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Hi Rav,
I've read the KB article & I think this relates to an issue I am having. However, I'm after clarification.
I need to update the event for 1 terminated employee. He was in a normal pay run that was uploaded to STP portal & then later that day I was notified that he was finishing up & that I was to process his termination pay (same pay date as the normal pay run).
Do I need to just select this one individual or do I select everyone that was paid that day & then tick Update event & Final event?
Thanks!
Felicity0
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