why is it when I do a purchase order ...then receive and pay it puts double quantity into my invento

Tracey Wijetunge
Tracey Wijetunge Member Posts: 4
edited February 2017 in Reckon Accounts (Desktop)
why is it when I do a purchase order ...then receive and pay bill  it puts double quantity into my inventory. then when I correct the total it affects my proffit
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  • Sally McIntosh, Accredited Consultant
    Sally McIntosh, Accredited Consultant Accredited Partner Posts: 468 Accredited Partner Accredited Partner
    edited February 2017

    Hi Tracey,

    It sounds like you are missing something....

    The procedure should be:

    Enter Purchase Order > Enter Bill > Pay Bill      OR

    Enter Purhcase Order > Receive Inventory without bill > Enter Bill against Inventory > Pay Bill.

    I hope this helps.

    Kind regards,

    Sally McIntosh

    sally@samsolutions.com.au

  • Tracey Wijetunge
    Tracey Wijetunge Member Posts: 4
    edited June 2014
    but cant you  Enter Purchase Order....Receive order with bill...pay bill as that is what I do?
  • Sally McIntosh, Accredited Consultant
    Sally McIntosh, Accredited Consultant Accredited Partner Posts: 468 Accredited Partner Accredited Partner
    edited February 2017

    Hi Tracey,

    Yes that was the first option I mentioned.

    You are definitely not slecting to enter bill against inventory?

    As that could be doubling it up?

    Kind regards,

    Sally McIntosh

    sally@samsolutions.com.au

  • Tracey Wijetunge
    Tracey Wijetunge Member Posts: 4
    edited June 2014
    no I do it just like I said above but some how I end up with double stock :-(

  • Sally McIntosh, Accredited Consultant
    Sally McIntosh, Accredited Consultant Accredited Partner Posts: 468 Accredited Partner Accredited Partner
    edited February 2017

    Hi Tracey,

    Would you be able to perhaps take this offline with me and email me screenshots of what you do?

    If necessary I may need to make a remote appointment with you to check what's going on!

    Kind regards,

    Sally McIntosh

    sally@samsolutions.com.au

  • Tracey Wijetunge
    Tracey Wijetunge Member Posts: 4
    edited June 2014
    my friend who has this programme has been over this with me and she thinks maybe I have a bug or something because I do what she does and she doesnt have this problem