will the renewal of Home & business due on 26 October solve my software program problems?

  • 1
  • Problem
  • Updated 2 weeks ago
1. Cannot change file name for new year
2. Continually asked if I am a new user after 20 years
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daviddc

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Posted 2 weeks ago

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Rav, Community Manager

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1. If you follow File > File Operations > Rename, this should work to rename your file.
If it doesn't, can you please advise what is happening specifically?

2. This shouldn't occur each and every time you open the software.. is this what's happening?
While you will be asked this after installation to refresh the activation on our server, it shouldn't be happening repetitively on launch.