with assistance from Rahul yesterday all my old quickbook files were uploaded but i can only access on ne of htem

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i need some simple help from your support team

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henrywa

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Posted 8 months ago

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8 months ago
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henrywa

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This reply was created from a merged topic originally titled how do i contact reckon hosted support.

i have uploaded my old quickbook accounts but i cannot access them
8 months ago
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henrywa

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This reply was created from a merged topic originally titled why cannot i access the support that I have paid for.
8 months ago
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Rav, Community Manager

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Hi Henry,

Have you called our Hosted support team today?

What is happening specifically? Are you getting any error messages or is anything else occurring? Step us through the process you're going through please.
8 months ago
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henrywa

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No there is no support team number listed on the Reckon website and the number I had for Rahul was just an automated number

2018-08-24T03:47:44+00:00
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Rav, Community Manager

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The contact number Reckon Accounts Hosted technical support team is 1300 799 150 as listed on our contact us page here
2018-08-24T03:50:38+00:00
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henrywa

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thank you that was easy however that page didn't come up when I logged in through Firefox which I was advised to 
8 months ago
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henrywa

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 the number on Rahul's email was

T: 02 9134 3300 



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