Wondering Why we cannot seem to delete obsolete product codes

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  • Updated 2 years ago
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Just wondering if there is any way to delete Obsolete Product codes we can only seem to be able to make them inactive However we have many that just need deleting !
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  • unsure

Posted 2 years ago

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If they have any transactions attached to them they cannot be deleted - if there is no transaction you can.  This keeps the integrity of the information stored within your financial accounts.
Sorry didn't have a solution for you. :-)
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Wilma, Accredited Partner

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Hi Toni,
These products must have transactions behind them and you cannot cancel something that is a transaction.
I've used the cleanup company data on many occasions for this very reason. If this had not been done before you may have to run the cleanup a year at a time.
Call me and I'll give you a guiding hand Jacqui 0412 485 495