Why doesn't the install program start when I insert the DVD or click on autorun.exe?
keithinoz_1258739
Member Posts: 5 ✭
I just purchases Accounts. I put it in the dvd drive and nothing happened. I clicked on autrun.exe and I get the message "do you want this program to run etc" I click yes - then nothing. I tried upload the disk to my hard drive-same problem.
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Comments
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Hi Keithinoz,
Welcome to the Reckon Community.
It sounds like a permission setting on your computer is restricting what you can do off the DVD.
Here's a quick workaround - create a folder on your C-drive and copy the contents of the DVD into that folder. Then launch setup.exe from that folder.
Another path is to download a trial version from http://home.reckon.com.au/support/Home/Downloads/TrialDownloads.aspx. Ignore the IKC that is sent you and use the one that came with your purchase.
Hope you get up and running quickly.
regards,
John
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I did download the trail and substitute my IKC. Worked perfectly..
Thanks
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Great to hear Keithinoz.
cheers,
John0
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