wrong date paid invoice

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  • Updated 6 years ago
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Hi There

I've just started using reckon one and I accidently put the wrong date on a paid invoice, it was supposed to be last financial year and now I can't reconcile. How do I change the date or remove it? 


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Sally Hicks

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Posted 6 years ago

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Official Response
Hi Sally,

In Reckon One, once an invoice is paid, that invoice becomes read only (e.g. locked).

There are two options you can choose from:

Option 1:
Remove the invoice payment transaction (e.g. receipt), then update the invoice date & re-enter the invoice payment (receipt).

Option 2:
Unlink the invoice payment transaction (e.g receipt) from the paid invoice, then update the invoice date & re-link the invoice payment (receipt) to the invoice.

To unlink the invoice payment (e.g. receipt), open the applicable paid invoice & click the "Already paid" amount which is shown in blue text in the totals section of the invoice which will then allow you to unlink the invoice payment.

To re-link the invoice payment (receipt) after you have modified the invoice date, open the applicable invoice & click "Receive payment". The "Receive payment" screen should show a credit available, click "Apply this credit" & then select the credit transaction & save.