wrong installation key cant install update

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Aaron Penna
Aaron Penna Member Posts: 1 ✭
edited February 2017 in Reckon Accounts (Desktop)
Have recently renewed my licence the installation key has an extra number and does not fit. have entered and checked the number numerous times. trying the download says it has been interrupted and to try later. virus check is disabled when I am trying the download/update.

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  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited February 2017
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    Hello Aaron,

    I notice you spoke with Technical Support this morning.  I hope your issue was resolved.


    regards,
    John

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