You cannot open a Reckon Accounts Enterprise file using a non-enterprise product"

Andrea_9870136
Andrea_9870136 Member Posts: 2
I am unable to open my data file, a message comes up 

"You cannot open a Reckon Accounts Enterprise file using a non-enterprise product"

The file was working ok yesterday, tried opening using the same version I have been working with for the past 6 months and it comes up with the message above.  I have tried opening today after receiving this error message in both Reckon Accountant Edition and Reckon Enterprise with no luck ):

Can anyone help? 

Comments

  • Andrea_9870136
    Andrea_9870136 Member Posts: 2
    edited November 2018
    Thankyou Kevin, I am the only one using the file and it definitely hasn't been upgraded to enterprise.  I have also tried to open in Enterprise and it comes up with a similar message