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I cant logg in. I tried calling Customer service and they cant help till more people start having the same issue. This is not good enough.
I dont if anyone else is having this issue to when trying to log in to https://www.reckon.com/au/ its displaying Privacy error.
I dont if anyone else is having this issue to when trying to log in to https://www.reckon.com/au/ its displaying Privacy error.
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194 Points
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Posted 3 years ago
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184 Points
Luke, Employee
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4,186 Points
Hi S A and Natalie,
We cannot replicate this on our end.
Are you able to access the Hosted login page by clicking here?
Luke.
We cannot replicate this on our end.
Are you able to access the Hosted login page by clicking here?
Luke.
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134 Points
Your link has the same problem for me
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486 Points
I'm experiencing this issue also. I run on the Telstra network & chrome browser.
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184 Points
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194 Points
Hi Luke
Thats very strange. I have tried every other way Google and safari
No the link doesnt work it gives me the same Pricay error.
I have tried all computers and all the same issue.
I have tried different locations at other business office to see and the same issue.
Thats very strange. I have tried every other way Google and safari
No the link doesnt work it gives me the same Pricay error.
I have tried all computers and all the same issue.
I have tried different locations at other business office to see and the same issue.
Luke, Employee
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4,186 Points
Could you both confirm which internet provider you use?
Luke.
Luke.
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184 Points
Chrome. But I did try Safari as well and both same .- Sorry Optus
(Edited)
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134 Points
Telstra for my phones hotspot, but same issue via a company's network
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194 Points
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134 Points
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134 Points
Rav, Community Manager
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94,150 Points
Hi guys,
We're trying to gather more information around this at the moment, the team have been testing this themselves and cant seem to replicate this as yet.
Can you let me know which areas you're located in?
Also, are you having the same issues when accessing other secure websites?
We're trying to gather more information around this at the moment, the team have been testing this themselves and cant seem to replicate this as yet.
Can you let me know which areas you're located in?
Also, are you having the same issues when accessing other secure websites?
(Edited)
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184 Points
Black Rock, Vic
Luke, Employee
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4,186 Points
Hi Natalie,
Can you access other secured websites such as Facebook?
Can you access other secured websites such as Facebook?
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184 Points
Yes everything else ok. Just Reckon.
I am able to now get into my company accounts but login page still shows as Not Secure. Company file shows as Secure
I am able to now get into my company accounts but login page still shows as Not Secure. Company file shows as Secure
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194 Points
What are you guys being doing about this issue. !!! its really annoying
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194 Points
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194 Points
No all other website are fine. Its just Reckon.
I don't believe that we are the only 2 people who have this issue.
All I know its back on and thank God for that as I have lost over 3hrs worth of work and money.
I don't believe that we are the only 2 people who have this issue.
All I know its back on and thank God for that as I have lost over 3hrs worth of work and money.
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134 Points
Still no good for me!
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610 Points
I have this issue too when I attempt to access Hosted via Chrome at home (Sydney on iinet). It works fine on my work computer (North Sydney).
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134 Points
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194 Points
Rav, Community Manager
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94,150 Points
Hi guys,
I'm really sorry that some of you are still experiencing this problem, in all honesty the cause is still unknown to us at this point as we cannot replicate the problem. We're still looking into your examples and if you haven't done so already, can you please ensure that you've given our Hosted support team a buzz so we can collate as much information as possible including your Hosted details and network environment.
I'll keep you updated with any news as soon as I receive it.
I'm really sorry that some of you are still experiencing this problem, in all honesty the cause is still unknown to us at this point as we cannot replicate the problem. We're still looking into your examples and if you haven't done so already, can you please ensure that you've given our Hosted support team a buzz so we can collate as much information as possible including your Hosted details and network environment.
I'll keep you updated with any news as soon as I receive it.
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184 Points
FYI- Problem not appearing this morning
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294 Points
Hi Rav
Can you please let me know if you have a solution?
Cheers
Victoria
Can you please let me know if you have a solution?
Cheers
Victoria
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194 Points
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294 Points
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478 Points
Hi,
I'm not having this problem, but thought I would try and help. I googled the problem and one of the solutions is as follows. Not sure if it will help but worth a try.
I'm not having this problem, but thought I would try and help. I googled the problem and one of the solutions is as follows. Not sure if it will help but worth a try.
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294 Points
Thank you for the help, are these instructions for a PC or Mac? I can't seem to follow them?
I have checked and do not have internet sharing enabled at least.
I have checked and do not have internet sharing enabled at least.
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478 Points
Hi Victoria,
They are for PC. If you go into control panel on your computer, then Network and Internet, then Network and Sharing centre, and on the left is the 'change advanced sharing settings.'
They are for PC. If you go into control panel on your computer, then Network and Internet, then Network and Sharing centre, and on the left is the 'change advanced sharing settings.'
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294 Points
Thanks Sarah,
I'm using a Mac.
I'm using a Mac.
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478 Points
Hi Victoria,
I found this solution, which you could try....
I found this solution, which you could try....
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294 Points
Thanks Sarah,
Strangely the error is no longer occurring. Good to know another t rick though.
You should be on their payroll!
V
Strangely the error is no longer occurring. Good to know another t rick though.
You should be on their payroll!
V
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478 Points
Good to hear! Hopefully it will stay that way for you...
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294 Points
Hope so, I'm playing catch up now!
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294 Points
Back to having this annoying error!!!
Rav, Community Manager
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92,268 Points
Hi Victoria,
Can you please give our support team a call as soon as possible so we can take a look into this with you
Can you please give our support team a call as soon as possible so we can take a look into this with you
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294 Points
I just ran a anti virus scan which found one threat and now I am able to log in.
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294 Points
I did call your support team who were not helpful.
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294 Points
Hi All
I am having this privacy issue again. I switched to using Safari and this error comes up: Does anyone know how to get around this? Or if this might be a false website?
I am having this privacy issue again. I switched to using Safari and this error comes up: Does anyone know how to get around this? Or if this might be a false website?
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294 Points
The error in Chrome is still:
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1,530 Points
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294 Points
