YTD Amount not correct
Open Windows and Doors Perth
Member Posts: 3 ✭
Hey I found my payroll figure is not right suddently. When I do the payroll the YTD Amount is wrong howevere its still correct last time(2 weeks ago). Would you pls help advise how can fix this problem?
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Comments
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Hi,
When we were having problems with YTD amounts, we did a data rebuild and that fixed the problem.
Make sure you take a back up first.
Cheers
Leanne0 -
Hi what do you mean data rebuild? Would you pls explain more in details?
Thanks a lot^^
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First step is to save a back up.
Then go to File>Utilities>ReBuild Data.
Depending on the size of your file this can take between 30 mins and 1 hour.0 -
https://community.reckon.com/reckon/topics/how-to-verify-data-and-rebuild-data-for-a-company-data-file-in-accounts-business-desktop
This is a link to instructions posted to the Community page0 -
Thanks a lot and will try to do it^^
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Goodluck0
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did the rebuild date fix the problem as I have the same problem0
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