YTd doesn't balance

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  • Updated 1 month ago
I have a company with 2 employees. When I have checked the YTD income figures they include last financial years figures as well. I have only been using stp for this financial year since July 5th, 2019. How do I amend the YTD figures to show the true amount that has been paid this financial year.
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Julie Cotterell

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Posted 2 months ago

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Kris Williams

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What version of Reckon?
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Julie Cotterell

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Hi Kris    On the bottom of the settings page it says   1.6.0   is this helpful?  Julie
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Kris Williams

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Not really, is is Reckon 2019 or Reckon One, what do you click on to open it?
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Julie Cotterell

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Hi Kris  on the app on the tablet is says Reckon STP.  I down loaded it in June 2019.
Julie
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Kris Williams

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Ok it’s the mobile app, sorry I don’t use that. You might be better ringing technical support
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Julie Cotterell

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Thanks for you time. It is appreciated.  Julie