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Conversations

Recent Conversations
Conversations 161 - 180 of 13406
Photo of Todd Cummings
BAS no longer being pre-filled
Hi. Reckon One has been great for us. Recently however (the last 2 quarters), BAS is no longer being pre-filled (Tax>BAS); it's just sho...
  • 1 me too
  • 0 replies
  • Question
Photo of Ted
How do I list all transactions for a contact
How do I find all the transactions pertaining to an individual contact.   I have inadvertently duplicated several customers. john_smith a...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Felicity Van
STP gross amount does not match actual payroll summary
I have just prepared final pay for 2 employees & when going to export the STP file from Reckon Accounts Enterprise 2018 the adjusted gros...
  • 1 me too
  • 0 replies
  • Problem
Photo of Sandya
Adjusted Gross Pay in payroll Summary doesn't agree with the single touch submission report
Adjusted Gross pay on Payroll Summary report vs Adjusted gross pay on Single touch submission report doesn't agree
  • 1 me too
  • 1 reply
  • Question
Photo of Aleisha
10% GST line showing in invoice after moving to Reckon Hosted
Switched to Reckon Hosted from Prof 2015, and have had to redo my imported invoice templates. Now there is an extra line printing on our ...
  • 1 me too
  • 1 reply
  • Question
Photo of Carljh
installation problems 2019
I successfully installed PP 2019 last week and today it has been freezing and is was unresponsive to End Task, had to log off to clear it...
  • 2 me toos
  • 0 replies
  • Problem
Photo of Amanda Gebauer
STP error message "Request was incorrectly Formatted or was missing required items"
Hi, Can anyone advise me on my problem with STP please. When trying to send a payrun I completed yesterday to "send to Govconnect STP" ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Anthony
email
emailing  to "live" email accounts  I have experienced issues to customers that use a "live" email address , they are not receiving them ...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Jay Garland
Match Transactions
When I match transactions using the ONLINE BANKING function, sometimes there's one entry I need to go away and check. There's only CANCEL...
  • 1 me too
  • 0 replies
  • Idea
Photo of Digna Gobaira
matching transactions without duplicating
I have been reading through posts and it seems that there is no manual matching method where the auto matching doesn't pick up a transact...
  • 1 me too
  • 2 replies
  • Problem
Photo of Heidi Krasulak
ERROR MESSAGE AFTER LODGING STP - PAYROLL PREMIER
After checking a submitted file a couple of days later I found an error message from the ATO "The value specified for an item does not ma...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Eric Kong
Error again while loding STP since last two weeks ago!
Hi there,Since two weeks ago, the errors happen. Initially i thought was ATO error. As I had encountered once but then it was ok after th...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Kelley Smith
Year to Date Payroll Totals
The year to date totals on payroll are no longer reporting since I did a back up of the company file. Does anyone have a solution?   
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Cameron
Failed to connect using both WebSockets and HTTPS
Cannot launch accounts 2018 R2, are there any ports that need to be opened to allow this to work? we are getting "Failed to connect using...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Debra
Missing Transactions on BankFeed Downloads
I recently "upgraded" to Reckon Hosted, and have had no end of trouble setting up the Bank Feeds, and finding the answers have been very ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Tania Thornton
When entering invoice in Reckon Accounts Premier the GST is adding on twice. Then I get a warning that my transaction is not in balance.
When entering invoices in 2018 Reckon Accounts Premier the GST is adding on twice. Then I get a warning that my transaction is not in ba...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of John Herbert
Part Payment of Invoices
Hi, I have a client that part pay's their invoices. Am I correctly reflecting these part payments under "Customer Payments" and then edi...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of john
problems printing to properly to hp printer
When printing invoice to HP printer, the PAID text is incomplete and unreadable. When printing on brother printer it is ok.
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Brent Coker
incredibly slow
Hi. I have a around 400 transactions I need to reconcile (first time user), and each transaction is taking around 5 seconds. This is pain...
  • 4 me toos
  • 2 replies
  • Problem
Photo of Neil Clough
Memorised report - modify Fast Report to apply to any account.
I would like to modify the in-built "Fast Report" for an Account in the Chart of Accounts List.If I modify the report and save it, the sa...
  • 1 me too
  • 1 reply
  • Question
  • Answered