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Conversations

Conversations 1 - 20 of 71
Photo of Hoda Shafizadeh
easystart 2015 corrupt files
Corrupt files won't open after computer upgrade - easystart 2015However, Kevin v Russell I saw him on another post and emailed him and he...
  • 1 me too
  • 1 reply
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Photo of Kevin
Praise for Kevin Russell
Thank you Kevin for again coming to my rescue with your wisdom and patience . It is so great to get help so quickly. You’re a champ!!!
  • 1 me too
  • 1 reply
  • Praise
Photo of John Graetz
Hosted - Automatic deletion of old backup files
There appears to have been an unheralded update to Hosted 2018, well at least I haven't seen anything about it.  Under the options for ba...
  • 1 me too
  • 1 reply
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Photo of Abby Morrison
Thank you Data Recovery
Thank you Ben at Data Recovery....we had 2 files needing analysis last week. We avoided Data Recovery as such, and are now ready to back...
  • 2 me toos
  • 1 reply
  • Praise
Photo of Sonia Thompson
I'm using Enterprise. Balance sheet is showing incorrect bank account balances.
I'm using Enterprise and have a number of different companies set up. Figures in the balance sheet are incorrect, the actual general le...
  • 1 me too
  • 0 replies
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Photo of Kerrie H
Reckon Hosted 2018 R2
Thank you Reckon for fixing the amount of mouse clicks needed to print a document.  Although it is sometimes slow, it is saving time not ...
  • 3 me toos
  • 1 reply
  • Praise
Photo of Neil Cutler
cant access charity account
My friend asked me to help with her charity accounts.  When I try to login with her username and password, Reckon automatically goes to a...
  • 1 me too
  • 2 replies
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Photo of Kevin
Praise for Kevin Russell
A big thank you to Kevin for his endless patience in helping me out recently. He certainly went above and beyond to solve my problem. Ver...
  • 1 me too
  • 1 reply
  • Praise
Photo of Jeffrey Meyer
Kevin Russell the BEST Help Ever
Kevin Russell has once again been my saviour and helped me once again to reinstall Quickbooks 2003 onto my new hard drive. He has always ...
  • 2 me toos
  • 2 replies
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Photo of Debra
Kevin Russell is a Legend!
Kevin has helped me many times with various issues (mainly payroll) and is always so helpful and generous with his time and knowledge of ...
  • 2 me toos
  • 3 replies
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Photo of Toni
Upgrades
Liking the new upgrade,,,,,seems to be alot faster and the printing for me is so so so easy,,,,, We all spend alot of time complaining a...
  • 3 me toos
  • 3 replies
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Photo of Jill Cunningham
a huge thank you to Chandra for his amazing work on the cosmic invoicing add-on with Stripe Payment! We are thrilled with the results.
  • 1 me too
  • 0 replies
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Photo of A Balancing Act
PRAISE again to the Partner Help Line
Big shout-out to SHANE on the Partners Support Line for taking the time to go away and find an answer to the reporting problem I'd come u...
  • 4 me toos
  • 3 replies
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Photo of A Balancing Act
Thank You Techies
Big thank you to Shane on the partner support line.  I'm pretty technical myself and it takes a lot to get me stumped... so when I call ...
  • 2 me toos
  • 1 reply
  • Praise
Photo of maz
Error status 0xc 0000020
Hi, I have recently purchased a new computer running windows 10. (previous computer died and was running XP) I reinstalled my quickboo...
  • 1 me too
  • 6 replies
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Photo of Sylvia Johnston
A huge thank you !
to Charley Von Rotterdam and John Graetz for saving me recently. Couldn't have survived without you both! Especially Charley at 10PM!
  • 2 me toos
  • 0 replies
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Photo of Miranda Holmes
Sharing Company File in Reckon Hosted, for working on same file at same time – Got Best Response from Australia Support Team
I received a very efficient response from Support Team in Australia for my query below. All my doubts are now resolved. Thanks reckon fo...
  • 7 me toos
  • 3 replies
  • Praise
Photo of Wendy
(Easy Solution) Unable to login to company file in Hosted: Error – User already logged-in, please try another username or password
You get this error due to following reasons - 1)      If someone is logged in to the company file with your username (ask him to log...
  • 6 me toos
  • 1 reply
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Photo of Kylie Bretherton
A huge thank you to Kevin Russell, a Reckon Accredited Partner.
I would like to thank Kevin Russell, a Reckon Accredited Partner, for giving support to our business when setting up our PC-EFTPOS for th...
  • 3 me toos
  • 1 reply
  • Praise
Photo of Miranda Holmes
Simple Steps to Fix “Black Screen” in Hosted
You can try these simple tips to fix black screen in Reckon Hosted - Step 1: Follow the steps below to resolve it (log-off all remote...
  • 8 me toos
  • 0 replies
  • Praise