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Conversations

Conversations 1 - 20 of 3173
Photo of Digna Gobaira
matching transactions without duplicating
I have been reading through posts and it seems that there is no manual matching method where the auto matching doesn't pick up a transact...
  • 1 me too
  • 0 replies
  • Problem
Photo of Jenny Hoar Carter
Can not log in
Can not log in this morning on Reckon Hosted.  No error code, just a blank screen
  • 1 me too
  • 0 replies
  • Problem
Photo of Karyn Greenham
BankDate
Our BankData has been down all month and no-one will reply to my emails! The date that shows in the screen while trying to bring in new t...
  • 1 me too
  • 2 replies
  • Problem
Photo of Donna
STP payrun date not there
Have just tried to replace the STP that we submitted as they weren't successful since we hadn't registered our software.  Software now re...
  • 2 me toos
  • 4 replies
  • Problem
Photo of Rav
**RESOLVED** Reckon Accounts Hosted - Launch issue (17 September 2018)
Hi everyone, We are currently investigating an issue affecting the launching of Reckon Accounts Hosted 2018. Early indication shows tha...
  • 2 me toos
  • 16 replies
  • Problem
  • Solved
Photo of Shelley
STP not flowing through to ATO
Apparently our STPs are not flowing through to the ATO in either of my companies.  I have received no error messages.  All uploads appear...
  • 1 me too
  • 3 replies
  • Problem
Photo of MarkR
Home & Business 2018
When looking at the report “Portfolio Value and Cost Basis”.I find I have a share with a $0.00 value cost base but a current balance of $...
  • 1 me too
  • 4 replies
  • Problem
Photo of Debra
inactive accounts showing in budget
Using Reckon Accounts Premier Edition 2018 (Desktop) (Australia) We have recently built a budget using the Company/Planning & Budgeting f...
  • 1 me too
  • 7 replies
  • Problem
Photo of Julian1961
Transaction Allowance & Bank Connections Have Disappeared!
This morning when I logged into Reckon One and clicked on Bank Transactions, it said I had no transactions left on my plan!  When I clic...
  • 1 me too
  • 3 replies
  • Problem
Photo of Susan Gray
I have put Reckon Accounts 2018 onto computer that is not attached to internet, it will not open, saying it require internet explorer
I have put Reckon Accounts 2018 on to my computer that is not attached to the internet and it will not let me open it saying it requires ...
  • 1 me too
  • 4 replies
  • Problem
Photo of Parkside Physio
Hi, how can I save a back up to an USB? The location does not recognise the USB!
While trying to do a back up on an USB, I was not able to choose the USB as location for the place to safe the back up!
  • 1 me too
  • 2 replies
  • Problem
Photo of Kate
Reckon One Error with Manual Bank Data Upload
I'm trying to upload a QIF file for our clients bank data in Reckon One, but it is coming up with the following error. Unable to get manu...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of John Moussa
payrun in reckon is stuck on status processing Status
  • 2 me toos
  • 2 replies
  • Problem
  • Solved
Photo of Brett Lemon
Server 2016 install
Installing Reckon Accounts Premier 2018. I installed the server only option straight onto the server, all went fine. Moved the file to th...
  • 1 me too
  • 1 reply
  • Problem
Photo of Nicole
Leave accruals
We started using Hosted 2018 for our payroll this financial year.  I entered the leave balances as at the new pay year, but the accruals ...
  • 1 me too
  • 3 replies
  • Problem
Photo of jennifer byrne
Cannot log in after giving accountant external access
I set up the accountant with external access yesterday with user id and password. This morning I cannot login. The accountant could get i...
  • 1 me too
  • 3 replies
  • Problem
  • Not a Problem
Photo of Chez
I was in Chart of Accounts and accidentally deleted my Wages account. Can I get it back?
2016 Premier edition
  • 1 me too
  • 1 reply
  • Problem
Photo of Lynne
Employee Leave Accruals gone crazy - Reckon Accounts Premier: Contractor Edition 2016
Our employees accrue RDO's (Roster days off) and Saturday RDO's on a weekly basis (as well as the normal Personal Leave and Holiday Leave...
  • 1 me too
  • 4 replies
  • Problem
  • Solved
Photo of Chet
IIF file import
I've been able to import in the past an invoices iif file into Reckon. Of late, the file seems to crash Reckon Hosted when i import the i...
  • 1 me too
  • 2 replies
  • Problem
Photo of Albert Choy
STP ISSUE - NO DATA RECEIVED
I have done a pay run and through STP I sent the file to be uploaded to ATO through Reckon GovConnect but got the following screen:I have...
  • 1 me too
  • 2 replies
  • Problem