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Conversations

Conversations 1 - 20 of 8372
Photo of Carol
Current 2018-19 Tax Tables Version No.
2018 Tax Tables Version No. - so does anyone know what the lastest No. is - just want to check and make sure have downloaded the correct ...
  • 1 me too
  • 3 replies
  • Question
Photo of Phil Lavers
Unable to start Reckon: Error. String not found
Reckon Accounts Business on Windows 10. On startup I get an error message "Error. String not found." Any hints.
  • 1 me too
  • 0 replies
  • Question
Photo of Nancy May
STP Submitted status not changed
Hello, I've been able to set up and successfully process two payrolls with the new STP requirements. I just wanted to ask if the "Submitt...
  • 1 me too
  • 3 replies
  • Question
Photo of Leanne
Error message with STP
I am getting an ATO error for my STP upload - it says  "The value specified for an item does not match the item type (value = "", item ty...
  • 1 me too
  • 3 replies
  • Question
Photo of Paul Hasler
Reckon Android login
I am Evaluating Reckon One. I have gone through the setup process on my PC. I have used the "Sign in with Google" option. I now want to ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Leanne
ATO error message for STP file upload
I have uploaded my STP file and have received the following error - "ATO sent the poll response but the service failed to deserialize it"...
  • 1 me too
  • 2 replies
  • Question
Photo of Gemma
Protected or Shared Worksheet Error Message
I'm using Reckon Hosted.  I've been exporting to the same excel worksheet for weeks and now an error message is appearing: Excel does no...
  • 1 me too
  • 0 replies
  • Question
Photo of Sue Haddrell
TPAR - I would like to export a TPAR report to excel. Is that possible with Accounts Hosted
My accountant is asking for a the annual TPAR report in excel or pdf format.  I am using Reckon Accounts Hosted and I can't seem to find ...
  • 1 me too
  • 8 replies
  • Question
Photo of Jane Walker
The RESC has added itself to the Total Gross when submitting the STP Data to the GovConnect STP.
The RESC has added itself to the Total Gross when submitting the STP Data . I am doing it wrong? Why has it added itself to Gross? Thank ...
  • 1 me too
  • 1 reply
  • Question
Photo of Mike
Reckon Accounts Hosted - How can I import journals from excel?
Can i create my journal in excel and import it in Reckon Accounts Hosted?
  • 1 me too
  • 7 replies
  • Question
Photo of SUE GREEN
GATEWAY: FAILED AUTHENTICATING USER TOKEN
Keep getting kicked out with the above error
  • 1 me too
  • 15 replies
  • Question
Photo of Sonya
Importing a payroll journal into Reckon Accounts Hosted. Payroll journal has Cost Centres which are set up in Reckon as "Classes".
We are using an external payroll system and would like to import the journal into Reckon. The cost codes in Reckon are set with "Classes"...
  • 1 me too
  • 1 reply
  • Question
Photo of Wendy
Im Hosted when I run a P&L by rep there are no expenses. If I run a P&L on individual jobs there are expenses
I cannot get an accurate P&L by rep. All I get is the income side of things. An individual P&L for the job is fine. P&L by class is fine ...
  • 1 me too
  • 5 replies
  • Question
Photo of Cherie Debnam
Running the job costing report
I am trying to run reports in particular the job costing reports it completely freezes and therefore we are unable to run reports
  • 1 me too
  • 0 replies
  • Question
Photo of Simon Whitfort
cant process payroll
I have the following error message coming up when i try to finilise payroll (Error: This pay run can't be finished because it contains at...
  • 1 me too
  • 5 replies
  • Question
Photo of Garys Hydraulics
Google Authentication for two users
With STP you need to log in and use google authentication. We have that set up for one user and working well. We need to set up a second...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Nick Powell
How do I email group certificates in Recon accounts hosted?
  • 1 me too
  • 1 reply
  • Question
Photo of Andrea
Payroll Premier 2018/2019 -- Payslip Email Issue
Just completed the Upgrade but we are not able to email payslips 
  • 4 me toos
  • 9 replies
  • Question
Photo of Avis Louth
terms dropping off suppliers
Has anyone had the issue with Terms dropping off some but not all suppliers? All suppliers are set up as 25th EOM but each month a few 10...
  • 1 me too
  • 2 replies
  • Question
Photo of SAS
Using Reckon Accounts Premier Contractor Edition 2017 - payment summaries issue with FBT
Using Reckon Accounts Premier Contractor Edition 2017 - on previewing the payment summaries most of them have a zero against the Reportab...
  • 1 me too
  • 4 replies
  • Question
  • Answered