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Conversations

Recent Conversations
Conversations 1 - 20 of 13224
Photo of Simon Greig
an error has occurred in Frmposadministrator : mnutoolsub_click0
this error code has cropped up - I can not transfer or Post to Quick Books - any idea how to fix?
  • 1 me too
  • 1 reply
  • Question
Photo of Valmae Dolding
Printer not activated, error code 20.
I've just had to reinstall Reckon Accounts Premier 2013 and when I try to email Invoices I get the following message. Printer not activa...
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of Brian Keene
Bank reconciliation
I have reconciled my bank accounts to 1 October but because my printrer was out of action I have no record of the 1 September reconciliat...
  • 1 me too
  • 4 replies
  • Question
Photo of john
problems printing to properly to hp printer
When printing invoice to HP printer, the PAID text is incomplete and unreadable. When printing on brother printer it is ok.
  • 1 me too
  • 0 replies
  • Problem
Photo of Marg
10% Fuel Levy to the total of our customers invoices.
How do I add a 10% Fuel Levy to the total of our customers invoices.  I set up an item but it will only add 10% to the line directly abov...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of glennlittleford
Importing purchases IIF, how to use a sub-account?
Hi, I hope you can help.When creating a IIF file for importing purchases, I put the account into the ACCNT field. This works if the accou...
  • 1 me too
  • 2 replies
  • Question
Photo of Andrea McGregor
Emailing Invoices
Recently I have had a problem with emailing invoices - the invoice has been sent to the wrong email for a different customer. This has ha...
  • 4 me toos
  • 2 replies
  • Question
  • Answered
Photo of Onto It Media
NCG has become an 'invalid tax code' for purchases
Hi Guys, NCG - GST inclusive non-capital items Purchased/Acquired (10%) has become an invalid tax code for purchases in my Reckon One - ...
  • 1 me too
  • 0 replies
  • Problem
Photo of Rav
IMPORTANT NOTICE - GovConnect for BAS & Payment Summaries removal from Reckon Accounts Hosted
Hi everyone, Please note, as of 6 September 2018, the GovConnect for BAS and Payment Summaries service will be removed from Reckon Accou...
  • 1 me too
  • 5 replies
  • Announcement
Photo of Peter
time out
These system now times out very quickly, this has changed in the last few days. It previously was 2 hours or more. How can this be exten...
  • 12 me toos
  • 34 replies
  • Problem
Photo of brian
Debtors'statement
Can anyone tell me why (and how to change it) debtors' invoices on the statements I send out print in alpha order (by the "Description") ...
  • 1 me too
  • 9 replies
  • Question
Photo of Shisir
KB - Accessing your recovery PIN and how to revoke your MFA, using recovery PIN, when you are locked out or have no access to your device, that is set up for MFA.
Toall Reckon GovConnect STP users, please find our new KB on how to access therecovery PIN http://kb.reckon.com.au/issue_view.asp?ID=5722...
  • 1 me too
  • 0 replies
  • Article
Photo of Michelle DiBlasi
holiday leave stopped accruing
3 fortnights ago when i increased an employees hourly rate, it seems that the holiday leave accrual has decided to stop accruing??!!! I d...
  • 1 me too
  • 1 reply
  • Question
Photo of Creena
Hosted - Termination questions - STP Final Pay Event
Hello, I have a number of questions regarding terminations that I was hoping someone could help me with. 1.       When terminating a...
  • 2 me toos
  • 1 reply
  • Question
Photo of Heids
Bill transaction has disappeared from bank reconciliation list after corresponding supplier adjustment note
Hi everyone. I am a very new user of Reckon One, and have had some bookkeeping training. I am doing my own bookkeeping for my business.I ...
  • 1 me too
  • 1 reply
  • Question
Photo of Shannon Milne
Payroll Query with BAS
Hi, I am new to reckon one.  I am doing payroll for just myself so I don't want to go through all the processing of payroll however I nee...
  • 1 me too
  • 2 replies
  • Question
Photo of Lorna
Inconsistency in Portfolio between transaction detail and totals
I am using Personal Plus 2018.Yesterday everything was looking fabulous and reconciled but today!!!  I will try to describe this as best ...
  • 1 me too
  • 4 replies
  • Problem
Photo of Data Rec
MIGRATION: How to change your Reckon One book name
1) Sign-in to the Reckon Portal 2) On the left-side navigation select My Products3) Then select Reckon One 4) For the specific book...
  • 1 me too
  • 0 replies
  • Question
Photo of Maryon Campbell
Personal Plus 2018 not updating stock prices. I am running Avast antivirus
Personal Plus 2018 not updating stock prices. for the last 5 modownloading the nths, everything has worked perfectly.About 2 weeks ago it...
  • 1 me too
  • 0 replies
  • Problem
Photo of Rav
“Invalid Company Information error” in Govconnect STP when submitting pay events from Reckon Accounts Business & Hosted
Why do I get a 'Invalid Company Information' error when lodging pay events in Reckon GovConnect STP from Reckon Accounts Business (deskto...
  • 3 me toos
  • 5 replies
  • Article