This category is for conversations related to the Reckon Personal Range software.
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Hey everyone, We’ve noticed a lot of posts about Personal Plus and/or Home & Business being created in the wrong Community categories so just wanted to add some info as a reminder and clear up any confusion. To make sure your post reaches the right people faster — please use the dedicated Personal Range category when…
Hi everyone! We've put together some Frequently Asked Questions (FAQ) with important information on the latest edition of the Reckon Personal Range software (Personal Plus and Home & Business). Check it out below. ✨ When is the new Reckon Personal Range edition available? The latest edition of the Reckon Personal Range is…
Having trouble with share price downloads? If you've already checked off the main causes of why share price downloads can fail from Reckon's help guide here, then here's a little tip that I've found can get things moving back in the right direction. ✨ Go to One Step Updates ✨ Click the Select Quotes option on the right ✨…
For this week's #TipTuesday I've put together a couple of important tips when you're working with Personal Plus and/or Home & Business. 📁 Using your data file Never work in, or use your data file that you created in OneDrive, Google Drive or any cloud based storage. Make sure your data file is situated in the top of the…
Moving Reckon Personal Plus or Home and Business to a new PC If you've replaced or upgraded your PC and need to move your Reckon Personal Plus or Home & Business software from the existing PC, please follow the steps in the help guide linked below.…
I have been having a Back up problem which is annoying. Previously all working well, no changes to Computer. The data is still available when I restart and is loaded OK. Not sure why it generates this error code. Any advice welcome please Jon Wren
I paid my subscription two weeks before it was due but now am told the licence has expired. Reckon sent me a new download but when I attempted to install it, first I had to unstall the old one (which I did) then I was told part way through the installation I need to install Dot.2 software. How do I do that? I am totally…
My software creates 'damaged scheduled transactions'. I try to remove these, but when I recheck, there are still the same number of 'damaged scheduled transactions' no matter how many times I repeat this step. Can you help me please? Malcolm
Sometimes instead of the program opening it asks questions such as, Are you new to reckon accounts? Do you want to open a file located on your computer? And so on. I then find find the file asked for in a location I chose, not in the location the program expected to find it. I click on my file and the program opens as…
Hi, I have shutdown my business and intend to unsubscribe from reckon and stp. Can I backed up all my company data and if possible kindly advise how to proceed. Thanks James
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