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Hi Everyone! 👋 Writing this regular post is one of the favourite parts of my role. We love reading and listening to every piece of customer feedback (and not only what’s shared directly with Reckon; but also far and wide on the internet); digging into it and really understanding what's happening. We work hard on figuring…
✨ What are Qualifying Earnings? Under Payday Super, super guarantee and super payments made under collective agreements, are calculated from an employee's qualifying earnings (QE). Qualifying earnings is a new STP reporting category which includes payments from ordinary hours of work, and some other payments. QE must be…
Happy EOFY everyone! Its that time of year again and if you're starting to get prepared for your EOFY finalisation, then hopefully this tip makes things a lot easier for you. I'm going to highlight a couple of reports that I'd highly recommend utilising to help make your EOFY reconciliation a breeze 🙂 ✨ The STP YTD Report…
The power of desktop accounting. The magic of the cloud. Conversations about Reckon Accounts Hosted can be found here.
This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
Reckon One is easy & affordable cloud accounting software with features to run every aspect of your business!
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why has the date format changed to American?
Hi Hoping someone can help. I entered the most recent award increases using Raises and promotions tab in each employee. I decided to run the company compensation review report so that I could summarise all the increases and give it to the owners of the business. I noticed that if I looked in individual employee profiles…
Hi, I am receiving the following STP validation error: "A text character must be one of the following: A to Z, a to z, 0 to 9, ! @ $ % & * ( ) - _ = [ ] ; : ' " , . ? / or a space character." I have reviewed all of the contact details for both my company and my employees, but I could not find any unsupported or special…
Why is my Employee Organiser screen blank? I have already searched up possible answers to this question, and have tried the following: Made sure the screen was set to 100% scale Run Reckon v34 as Administrator Verify & Rebuild (about 15 times) Opened a v34 sample book Employee Organiser (also a blank screen) Opened a…
I need to reinstate an employee who finished with us this financial year. They are casual, so therefore there was not any leave paid out, however I did run a termination pay for the purposes of updating the ATO through STP. There is no 'reinstate employee' or 'return to company' option in the Termination Wizard. I have…
I've come across from hosted, trying to get my head navigating around the differences. I made my first transfer to beam all went well and payment was debited and cleared within Beam. Now what is the process within Reckon One? i.e. when beam payment is cleared does it automatically create a bill payment in reckon and does…
Vodafone network issue - Delays with SMS Hi everyone, It looks as though Vodafone are experiencing issues with their network which is affecting them from delivering SMS including those with MFA codes for you to login to Reckon One, Reckon Accounts Hosted and GovConnect. What can I do? In the first instance, try to switch…
It would be great to show the leave accrual accrued each pay on the payslip as well as the total like in Reckon Accounts. Show on payslip for eg. this week AL Accrued xxx, Taken xxx, Balance xxx for both AL & PL. Thanks
Hi, I am trying to finalize STP for one of our clients. There are 2 employees who have salary sacrificed during the year. In details for the Finalization the SS amount was reported as RESC and it was $2295 short of what the Payroll Summary said. The second employee had the correct amount under SS $2600 and also $2550 under…
Hi, Can you please advise if others are having issues with their MFA authentication this morning? I am not receiving the MFA authorization code.
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Welcome to the Reckon Community 👋 Hi everyone! Thanks so much for taking the step to join the Community, its great to have you here! 🙌 I've put together some helpful tips and tricks on both navigating and using the Reckon Community platform effectively. Whether you're new to Reckon or a seasoned user, I hope you find the…
Hey everyone! Creating a good post or asking a good question on the Reckon Community is important so that you get helpful, relevant and timely responses. Here are some tips! Search for existing posts & answers 🔍 Before posting your question, use the search function on the Reckon Community to see if a similar question has…
Hey everyone! When creating a new post, its really important that you select the correct category so its in the right place and reaches the right members in order to receive accurate, meaningful and timely responses. The Reckon Community is organised into categories for each Reckon product and we've put together a quick…
Hi everyone! I know its super important to stay up to date with the latest news & announcements for your Reckon software. Its now super simple to stay notified of the latest important info for your specific Reckon software! Simply hit the Follow button on our new dedicated announcements pages for your specific…
We're really excited to kick off a new weekly series here on the Reckon Community called #TipTuesday Each week a member of the Reckon team will share a little tip, trick or something useful that has flown under the radar that you may be able to utilise with your Reckon software! ℹ️ To easily find our #TipTuesday posts,…
Introducing the Reckon Community Rewards Program! Your contributions on the Reckon Community deserve to be rewarded so we're really excited to introduce the Reckon Community Rewards Program! Kicking off from September 2024, the aim of this program is to showcase and reward the incredible contributions you make in the…
