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Hi Everyone! 👋 Writing this regular post is one of the favourite parts of my role. We love reading and listening to every piece of customer feedback (and not only what’s shared directly with Reckon; but also far and wide on the internet); digging into it and really understanding what's happening. We work hard on figuring…
✨ What are Qualifying Earnings? Under Payday Super, super guarantee and super payments made under collective agreements, are calculated from an employee's qualifying earnings (QE). Qualifying earnings is a new STP reporting category which includes payments from ordinary hours of work, and some other payments. QE must be…
Happy EOFY everyone! Its that time of year again and if you're starting to get prepared for your EOFY finalisation, then hopefully this tip makes things a lot easier for you. I'm going to highlight a couple of reports that I'd highly recommend utilising to help make your EOFY reconciliation a breeze 🙂 ✨ The STP YTD Report…
The power of desktop accounting. The magic of the cloud. Conversations about Reckon Accounts Hosted can be found here.
This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
Reckon One is easy & affordable cloud accounting software with features to run every aspect of your business!
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Hi All I seem to always have trouble lodging this report as it is only once a year and I can't remember how I did it the previous year. I know where it is in the Q drive under My Files and I think I have to save it into my documents which I have done. The ATO message is that the file is in the wrong format.
Hi All My annual subscription is due for renewal in a few days however I want to switch to a monthly subscription. I have been into the Manage Users page but can't see an option to change from Annual to Monthly. I would appreciate some help.
Good Afternoon, Is there a possibility once the Reckon Hosted Subscription is not renewed to view the file (s) in a read only basis and how much would that cost and how many years is this possible. Thanks.
Can you revert the invoice status label back to the bold and coloured label instead of this new standard fond label with just a little coloured dot. It was so much easier to see what was PAID, UNPAID and OVERDUE with the bright colours. The Bill label still shows the bold and coloured status label. Please don't change this…
I am using Reckon One and on the statements it has a section at the bottom beginning with “Please detach and return with remittance to” etc etc. I would like to remove that section below the dotted cut line. I don’t think anyone actually posts anything these days so I believe that this section is completely redundant.…
What is the best payment option to use for super lodgements to Beam? The timeframe for Payday Super is a little worrying and I want to make sure I'm not late.
We have registered for BEAM and completed the set-up. However, the "Enabled" button is still greyed out. There is no "error" or "pop-up" message to indicate any issues. Must have missed something. Any advice would be much appreciated. Thank you
@Rav I have a query regarding my Pay Day Super batch I just lodged. (I'm hoping to mitigate what might be a potential problem for next week's lodgement) My pay cycle runs weekly from a Wednesday to a Tuesday, with pay day being the Wednesday (the following day after the completed pay cycle). When I put through my batch…
Hi Team, Something strange is going on with my pay runs and it started this financial year. When doing my first pay run for 2026/27 financial year the terminated/archived employees from last financial year appeared in my pay run. I had to delete them from the pay run and archive them again. Last week, one of the…
I would like to request that Reckon Accounts Hosted add an option for time out settings to be increased. It is very frustration to have to constantly log back in if the session has timed out. We are in and out of the system all day and sometimes the session could sit idle for a few hours but when we need to use Reckon we…
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Welcome to the Reckon Community 👋 Hi everyone! Thanks so much for taking the step to join the Community, its great to have you here! 🙌 I've put together some helpful tips and tricks on both navigating and using the Reckon Community platform effectively. Whether you're new to Reckon or a seasoned user, I hope you find the…
Hey everyone! Creating a good post or asking a good question on the Reckon Community is important so that you get helpful, relevant and timely responses. Here are some tips! Search for existing posts & answers 🔍 Before posting your question, use the search function on the Reckon Community to see if a similar question has…
Hey everyone! When creating a new post, its really important that you select the correct category so its in the right place and reaches the right members in order to receive accurate, meaningful and timely responses. The Reckon Community is organised into categories for each Reckon product and we've put together a quick…
Hi everyone! I know its super important to stay up to date with the latest news & announcements for your Reckon software. Its now super simple to stay notified of the latest important info for your specific Reckon software! Simply hit the Follow button on our new dedicated announcements pages for your specific…
We're really excited to kick off a new weekly series here on the Reckon Community called #TipTuesday Each week a member of the Reckon team will share a little tip, trick or something useful that has flown under the radar that you may be able to utilise with your Reckon software! ℹ️ To easily find our #TipTuesday posts,…
Introducing the Reckon Community Rewards Program! Your contributions on the Reckon Community deserve to be rewarded so we're really excited to introduce the Reckon Community Rewards Program! Kicking off from September 2024, the aim of this program is to showcase and reward the incredible contributions you make in the…