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Hi Everyone! 👋 Writing this regular post is one of the favourite parts of my role. We love reading and listening to every piece of customer feedback (and not only what’s shared directly with Reckon; but also far and wide on the internet); digging into it and really understanding what's happening. We work hard on figuring…
Here's a new Reckon One update coming your way and it includes one of our longest standing feature requests! Check out the full inclusions below. ✨ Ability to assign invoice number Its finally here! 🎉 You can now assign and change the invoice number when creating an invoice in Reckon One! This gives you the ability to…
✨ What are Qualifying Earnings? Under Payday Super, super guarantee and super payments made under collective agreements, are calculated from an employee's qualifying earnings (QE). Qualifying earnings is a new STP reporting category which includes payments from ordinary hours of work, and some other payments. QE must be…
The power of desktop accounting. The magic of the cloud. Conversations about Reckon Accounts Hosted can be found here.
This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
Reckon One is easy & affordable cloud accounting software with features to run every aspect of your business!
You'll find news, announcements and conversations about Reckon Payroll here!
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What is the best way to deal with customers short paying by a couple of cents? In the past I have amended the invoice but now I have nearly a dozen invoices, for one customer. What do people do in this situation. Thanks
Hi I have just migrated from Reckon Accounts. In there, I uploaded the child support deduction into the ABA file when I paid staff. Reckon accounts gives you the option of Lodgement Reference ABA file when you set up the supplier. Is there this option in Reckon One and if not, how do I pay child support. Guessing I need to…
Accounts Hosted. Run report, select Email then Send Report as a Spreadsheet. I do this fairly regularly. On random occasions, instead of opening the email address prompt, it opens another (random) report I end up having to close the system and logon again. Anyone else with this problem?
Hi, This month we have received the below series of error messages when trying to email supplier remittance notices. I have contacted IT and nothing has changed in terms of our email, firewalls etc. Does anyone have any suggestions? Thanks,
I have been using the SAFF File upload since June and keep getting the same error for one employee's USI. The USI is correct on Reckon and on the file in Colonial First Clearing House. I was told that once I fixed it on the first upload in June it would save it for the next time I upload. It hasn't and each fortnight I…
I also have the same issue - I cancelled the batch in error and I followed the steps to revert to batch but system states no super payments for date range selected when I try to re-submit I have also raised a ticket but I only work 1 day week so I need to get this solved today. Can someone please help
Hi, Our pay week has been set for Saturday to Friday and these dates always appear automatically in Scheduled Payroll and there is no changes needed when uploading STP file. However, every time I upload a SAFF file I have to change the dates because it commences from Sunday to Saturday. Why?
I only have one employee on an hourly rate that I currently pay weekly. He often works different hours each week. I've discussed it with him and he's happy to be paid monthly. Will the tax be right if I just enter his total hours once a month on the last day of the month? Or do I still need to enter his hours every week…
It would be great to have the "Suppliers" terms so I dont have to enter the due date everytime i enter a bill as I have heaps each week and when I get someone to do my job they dont always know the due dates & no the bills dont always show on the invoice
Hi, I'm trying to get everything in order to comply with new superstream requirements coming in 1 June. I've only got 2 employees and have put all their super info into Reckon. When I choose export a Super Data Report comes up and there is a heading for Fund ABN. I know the Fund ABN's but there is no space to enter that…
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Welcome to the Reckon Community 👋 Hi everyone! Thanks so much for taking the step to join the Community, its great to have you here! 🙌 I've put together some helpful tips and tricks on both navigating and using the Reckon Community platform effectively. Whether you're new to Reckon or a seasoned user, I hope you find the…
Hey everyone! Creating a good post or asking a good question on the Reckon Community is important so that you get helpful, relevant and timely responses. Here are some tips! Search for existing posts & answers 🔍 Before posting your question, use the search function on the Reckon Community to see if a similar question has…
Hey everyone! When creating a new post, its really important that you select the correct category so its in the right place and reaches the right members in order to receive accurate, meaningful and timely responses. The Reckon Community is organised into categories for each Reckon product and we've put together a quick…
Hi everyone! I know its super important to stay up to date with the latest news & announcements for your Reckon software. Its now super simple to stay notified of the latest important info for your specific Reckon software! Simply hit the Follow button on our new dedicated announcements pages for your specific…
We're really excited to kick off a new weekly series here on the Reckon Community called #TipTuesday Each week a member of the Reckon team will share a little tip, trick or something useful that has flown under the radar that you may be able to utilise with your Reckon software! ℹ️ To easily find our #TipTuesday posts,…
Introducing the Reckon Community Rewards Program! Your contributions on the Reckon Community deserve to be rewarded so we're really excited to introduce the Reckon Community Rewards Program! Kicking off from September 2024, the aim of this program is to showcase and reward the incredible contributions you make in the…
