Reckon Community
Our Community is your online destination to share solutions, ask questions and get updates from fellow users, Partners and Reckon staff.
Discussion List
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The STP app has been retired.. Migrate to the Reckon Payroll AppThe STP App has been retired, which means you are no longer able to create new STP submissions in t… -
Frequently Asked Questions - Migrating from the STP app to the Payroll AppHi everyone! Are you currently using the free STP App and need to migrate over to the Payroll App? …
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Business phone number not appearing on estimatesMy business phone number is not showing up on Estimates. I have done the obvious and yes is selecte… -
Adjustment to STP file for one off super salary sacrificeAn employee had a one off payment of $25,000 end of June to be treated as super salary sacrifice. I…
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How do I make our phone number display on the invoice header?Our business details have been listed in the general settings but the invoice only displays th busi…
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Merging dataI have tried to merge my STP file to the new Payroll App and it say the ABN & branch number is …
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Reckon One free trialI found the Reckon One plan I wanted, the one at $12/mon. When I select the free trial, it takes m…
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move reckon accounts personal 2021 to a new computerhi i need to move the program over to a new computer due to some issues with the old computer s…
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Can't log in to new Reckon Payroll AppHi. I'm having the same problem that some other users have had, that is that I can't log in to the …
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Upgrade from STP to the payroll app but am having troubleHi, i have STP on an iphone 6 with OS12.5.4, so cant upgrade to the payroll app as it needs STP OS…
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Something went wrong errorHi, When I try to login, this keeps showing up which the migration has not even finished. The ABN …
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Change of ABN and company detailsI mistakenly set up the STP with the trustee company and its ABN and now I need to change it back t…
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Re Reckon Accounts Personal Plus, annual subscription version.In the Registry entry screen for any account, there is a field entitled "Payee". However,…
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ADDING "PROJECT/JOB" FIELD TO AN INVOICE TEMPLATE IN RECKON ACCOUNTS HOME & BUSINESS 2021I would like to add the "Project/Job" field to my invoice template in Reckon Accounts Hom…
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Invoice template border colour - Accounts Plus 2014I have been trying to change the border colour in the Layout Designer of my custom invoice template…
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Wrong TFN for staff member for years!!!I have just found out our previous payroll officer had the wrong TFN for a staff member who has bee…
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Added incorrect customer in Reckon GovconnetHi I added the wrong customer in Gov connect by mistake, the name of the trust was same, later when…