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We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
We're really excited to announce a brand new update to Reckon One that not only gives Reckon One a modern new look but also brings all Reckon One functionality under one cohesive interface! Check out what's included in this update! 🎨 A modern new look! Reckon One has been given a makeover with a modern look and feel…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
The power of desktop accounting. The magic of the cloud. Conversations about Reckon Accounts Hosted can be found here.
This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
This area contains info & announcements relating to the Reckon Community site itself.
Reckon One is easy & affordable cloud accounting software with features to run every aspect of your business!
You'll find news, announcements and conversations about Reckon Payroll here!
Hi I have just had an employee resubmit their tax file declaration after working with company for 1 year. They previously had selected to Claim to the Tax Free threshold. They no longer wish to claim this as they have another job in addition to working with us. I know that I just need to update Reckon from 2- TFT to now…
Hi Community, our Reckon premier crashes when we try to add a new item. Reckon Tech support cannot find answer and have suggested Data recovery team. In mean time we are working but not adding items but this has to be fixed. Any help appreciated before the go on this data recovery journey which I'm hoping to avoid not only…
Is there a direct phone number to the API support team?
I own 2 businesses have been using Reckon Payroll for 3 years. I did the pay run for each today. When I submitted the first one to the ATO I got an error. I logged out and back in. When I tried to submit it again, it told me the I needed to register the software with the ATO. (Which of course I had already done years ago.)…
This error message comes up when I hit the 'Mark as Paid" button to finalise a pay run
Hi community, after almost a week and what seems hundreds of hours and 30 or more duplicate searches, resorts, verify and triple re builds. Reckon have so solution to my issue. They suggest giving a back up to the data team. Has anyone any knowledge of this , costs how long it took them to fix the issue and how did you…
For my last payrun I used the payroll app on my iphone. It allowed me to complete the run, but I went back in a few days later it had been reset to draft, despite the fact it had been processed in the GL. I postedit again, it went through, and with the help of another community member managed to delete the double posting…
I'm using Reckon Hosted. For the last two weeks I have created some "Bank Online" payments on Friday 10/01/25 to pay bills, for inclusion in a Friday payment run. I texted my boss to process the file normally he will create the ABA file and uploaded to the bank However he told me he couldn't find the transaction and…
Hi, One of my clients pay runs keeps reverting to draft, even though the STP report has been successfully lodged. When I first created pay run everything seemed to work fine and it marked it as paid and STP report was sent successfully (I have checked the ATO portal and it is there). I noticed the pay slip had not been…
Hi I have tried varies ways to clear small amounts still owing on Customer Invoices to no success. Some Invoices are in a previous FY & BAS period. I tried to receipt a customer payment against the amount owing. I tried applying the available credit to the Invoice but the balance just does not clear I created an…
You could get a $100 voucher each month just by participating in the Community!
Welcome to the Reckon Community 👋 Hi everyone! Thanks so much for taking the step to join the Community, its great to have you here! 🙌 I've put together some helpful tips and tricks on both navigating and using the Reckon Community platform effectively. Whether you're new to Reckon or a seasoned user, I hope you find the…
Hey everyone! Creating a good post or asking a good question on the Reckon Community is important so that you get helpful, relevant and timely responses. Here are some tips! Search for existing posts & answers 🔍 Before posting your question, use the search function on the Reckon Community to see if a similar question has…
Hey everyone! When creating a new post, its really important that you select the correct category so its in the right place and reaches the right members in order to receive accurate, meaningful and timely responses. The Reckon Community is organised into categories for each Reckon product and we've put together a quick…
Hi everyone! I know its super important to stay up to date with the latest news & announcements for your Reckon software. Its now super simple to stay notified of the latest important info for your specific Reckon software! Simply hit the Follow button on our new dedicated announcements pages for your specific…
We're really excited to kick off a new weekly series here on the Reckon Community called #TipTuesday Each week a member of the Reckon team will share a little tip, trick or something useful that has flown under the radar that you may be able to utilise with your Reckon software! ℹ️ To easily find our #TipTuesday posts,…
Introducing the Reckon Community Rewards Program! Your contributions on the Reckon Community deserve to be rewarded so we're really excited to introduce the Reckon Community Rewards Program! Kicking off from September 2024, the aim of this program is to showcase and reward the incredible contributions you make in the…
