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Hi Everyone! 👋 Writing this regular post is one of the favourite parts of my role. We love reading and listening to every piece of customer feedback (and not only what’s shared directly with Reckon; but also far and wide on the internet); digging into it and really understanding what's happening. We work hard on figuring…
Here's a new Reckon One update coming your way and it includes one of our longest standing feature requests! Check out the full inclusions below. ✨ Ability to assign invoice number Its finally here! 🎉 You can now assign and change the invoice number when creating an invoice in Reckon One! This gives you the ability to…
✨ What are Qualifying Earnings? Under Payday Super, super guarantee and super payments made under collective agreements, are calculated from an employee's qualifying earnings (QE). Qualifying earnings is a new STP reporting category which includes payments from ordinary hours of work, and some other payments. QE must be…
The power of desktop accounting. The magic of the cloud. Conversations about Reckon Accounts Hosted can be found here.
This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
Reckon One is easy & affordable cloud accounting software with features to run every aspect of your business!
You'll find news, announcements and conversations about Reckon Payroll here!
Got a cool idea or want a new feature? Let us know here!
In case you missed it, we've just released a brand new Statement of Cashflows report and is now available for you in Reckon One. What does the Statement of Cashflows report show? This report tracks cash flowing in and out of your business over a specific period and can be used to assess your business' ability to generate…
Morning Since the EOFY my payroll reports are not calculating correctly. Payroll is correct. Super is not correct and Child Support is not showing at all on the Report. This is the first time I have come across this I have double checked the Payroll List which is correct, the super is calculating correctly Any Ideas?
I am experiencing an issue when reconciling my bank account in Reckon One. Many of my providers pay multiple invoices as a single deposit into my bank account. However, during bank reconciliation, Reckon One displays each invoice payment as a separate transaction rather than matching the single deposit shown on my bank…
I am a new starter, and wanted to use the function of emailing payslip. On selecting email, reply is: 'Error - unable to email try-again'. Could not find any guidance of how to set up 'email payslips'. Are there any specific function setting to be done for this function to work. thanks & Regards Ivo Sist
Hi, I'm trying to get everything in order to comply with new superstream requirements coming in 1 June. I've only got 2 employees and have put all their super info into Reckon. When I choose export a Super Data Report comes up and there is a heading for Fund ABN. I know the Fund ABN's but there is no space to enter that…
What is the best way to deal with customers short paying by a couple of cents? In the past I have amended the invoice but now I have nearly a dozen invoices, for one customer. What do people do in this situation. Thanks
Welcome to the July 2026 Reckon Community Rewards Roundup! 🎉 July was a super busy month and I hope you've settled into the new financial year and adjusted to Payday Super. We've also been hard at work on some exciting improvements to Reports and Banking in Reckon One based on your feedback! Huge thanks to everyone who…
Hi, we have had the Beam lodgement for one employee refunded due to an incorrect USI. Having corrected the USI in the Employee’s Superannuation profile it does not flow through directly to Beam when I add a new batch for that period with the refunded employee remaining with the incorrect USI for their fund. Do I need to…
We are having trouble uploading our SAFF file into the Care super clearing house. We have an error as follows; 'Required fund ABN not specified when fund ESA was specified' interestingly this only relates to employees who have SMSF. It appears like all details are correct on the Reckon file. Is there something I might be…
Hi I have just migrated from Reckon Accounts. In there, I uploaded the child support deduction into the ABA file when I paid staff. Reckon accounts gives you the option of Lodgement Reference ABA file when you set up the supplier. Is there this option in Reckon One and if not, how do I pay child support. Guessing I need to…
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Welcome to the Reckon Community 👋 Hi everyone! Thanks so much for taking the step to join the Community, its great to have you here! 🙌 I've put together some helpful tips and tricks on both navigating and using the Reckon Community platform effectively. Whether you're new to Reckon or a seasoned user, I hope you find the…
Hey everyone! Creating a good post or asking a good question on the Reckon Community is important so that you get helpful, relevant and timely responses. Here are some tips! Search for existing posts & answers 🔍 Before posting your question, use the search function on the Reckon Community to see if a similar question has…
Hey everyone! When creating a new post, its really important that you select the correct category so its in the right place and reaches the right members in order to receive accurate, meaningful and timely responses. The Reckon Community is organised into categories for each Reckon product and we've put together a quick…
Hi everyone! I know its super important to stay up to date with the latest news & announcements for your Reckon software. Its now super simple to stay notified of the latest important info for your specific Reckon software! Simply hit the Follow button on our new dedicated announcements pages for your specific…
We're really excited to kick off a new weekly series here on the Reckon Community called #TipTuesday Each week a member of the Reckon team will share a little tip, trick or something useful that has flown under the radar that you may be able to utilise with your Reckon software! ℹ️ To easily find our #TipTuesday posts,…
Introducing the Reckon Community Rewards Program! Your contributions on the Reckon Community deserve to be rewarded so we're really excited to introduce the Reckon Community Rewards Program! Kicking off from September 2024, the aim of this program is to showcase and reward the incredible contributions you make in the…